In a joint endeavour, the ITCILO, ETUI and IIEP-UNESCO have recently launched the Digital Facilitation Toolkit, a new website offering practical guidance on how to design and deliver online events. The aim of this toolkit is to cope with the constantly evolving training practices in online settings and to provide some clarity on the different dimensions of online facilitation. The toolkit is aimed at those engaging with online facilitation for the first time, those looking for innovative methodologies for online training, or those just wishing to learn more about different online event formats.

The toolkit website offers many different features. The first is a library of different kinds of online events, such as webinars, workshops, and roundtable sessions. Each format has its own information page, offering a comprehensive description of its specific characteristics, as well as tips and practical advice on how best to organise and run such an event, and links to best-practice examples and useful resources.

For those looking to learn more in detail about how to facilitate online events, the website also provides a database of ‘facilitation methods’. A filter feature allows trainers or users to refine their search for tips and methodologies according to their specific needs: purpose, group size, duration, etc. Specific kinds of methods are then proposed, each one with its own page of detailed instructions on how to implement it in the context of an online session.

The toolkit is accessible and interactive, featuring video and audio recordings of professional facilitators offering pragmatic advice and instructions, and even online games to test your facilitation skills. Initial feedback from first-time users has been encouraging: ‘The toolkit is very easy to use’; ‘It provides an innovative description of methodologies’; ‘As a trainer, the toolkit helps to brainstorm quickly a methodology to use for your online events’.

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