This paper presents some of the key insights from the second wave of the ETUI Internet and Platform Work Survey (ETUI IPWS) conducted in 14 member states of the European Union (EU) in Spring 2021. The use of standard probability sampling allows us to estimate the proportion of internet and platform... Find out more

This paper explores the impact of digital technologies on the nature and routine intensity of shopfloor work, the ways in which digital technologies exert their effects and the factors moderating the outcomes of digitalisation in respect of work. The effect of technology cannot be limited to a... Find out more

The present material serves to raise awareness on the reality of platform work among national trade union organizations. The ETUI initiative responds to the identified training needs for a common approach to development of this topic at EU level, based on proposals expressed by the ETUC’s member... Find out more

The forthcoming Digital Services Act package (DSA) is a legislative initiative to regulate online digital platforms, including online marketplaces, social media platforms, search engines, video gaming platforms and other information society services and internet service providers. As the first major... Find out more

This book addresses the impact of new technologies, typically discussed under the heading of Industry 4.0. It focuses in particular on the automotive industry which has been at the forefront of introducing new technologies such as industrial robots. It analyses their impact on working conditions and... Find out more

The potential transformation of labour markets by the emergence of online labour platforms has triggered an intense academic, media and policy debate, but its true scale remains speculation. Nevertheless, adequate policy responses hinge on a good understanding of dynamics – something that will only... Find out more

This paper examines how the General Data Protection Regulation (GDPR) can be used to address procedural problems faced by platform workers, including opaque rating systems, arbitrary account suspension and nonpayment, and uncommunicative clients and platform operators. GDPR provides workers with a... Find out more

This working paper presents the results of the ETUI Internet and Platform Work Survey conducted in Bulgaria, Hungary, Latvia, Poland and Slovakia in 2018-2019. The objective is to map the extent of digital labour in central and eastern Europe (CEE) based on the analysis of two types of online... Find out more

This policy brief shows that only a small minority of Deliveroo riders in Belgium, who are predominantly male, young and students, hold negative views about trade unions. Lack of exposure to and knowledge about unions was instead cited as the biggest reason why many of the riders are not members... Find out more

This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly... Find out more